Privacy Policy

1. What information does this website collect?

This website collects information that visitors voluntarily provide, primarily through the contact form. That includes a name, email address, phone number, subject selection, and any message content submitted. The site also collects limited technical information automatically, such as browser type, device type, and general usage patterns, when cookie categories beyond essential functions are accepted.

2. How is this information collected?

Information is collected directly when a visitor fills out and submits the contact form, which opens a pre-filled email through the visitor's own email application. No information from that form is transmitted to or stored on a server operated by this website; the visitor's device handles the outgoing message. Cookie-based information, where accepted, is collected through small text files placed by this site as described in the Cookie Policy.

3. Why is this information used?

Information submitted through the contact form is used to respond to inquiries about residential handyman services, including scheduling questions. Technical and cookie-based information, where accepted, is used to understand general site usage and to keep pages functioning correctly, such as remembering a cookie preference.

4. Is information shared with third parties?

Information submitted through the contact form is not sold and is not shared with third parties for their own marketing purposes. Because the form uses a mailto-based submission method, the message content passes through the visitor's chosen email provider, which operates under its own separate privacy practices.

5. How are cookies used on this site?

This site uses a small set of cookies, described in more detail in the separate Cookie Policy, to remember a visitor's cookie preference and, where accepted, to understand general usage patterns. Cookies are not used here to build advertising profiles for third-party ad networks.

6. How long is information retained?

Cookie preference records are generally retained for a limited period before expiring automatically, after which the preference banner may reappear. Since contact form submissions are handled through the visitor's own email client rather than stored on this site, retention of that specific message content depends on the visitor's and the recipient's own email systems.

7. What security measures apply?

Reasonable administrative and technical safeguards are used to protect the operation of this website, including standard web hosting security practices. No method of transmission over the internet is entirely free of risk, and this policy does not represent a guarantee against unauthorized access.

8. What rights do California and other state residents have?

Residents of California may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale or sharing of personal information. This website does not sell personal information as defined under the CCPA/CPRA. Residents of other states with comparable privacy laws may have similar rights, which can be exercised by contacting the email address below.

9. How does this policy interact with federal law?

This site aims to operate consistently with general principles under the Federal Trade Commission Act regarding fair and non-deceptive practices, and, where applicable to any future email communications, the CAN-SPAM Act regarding commercial email content and opt-out mechanisms.

10. How can this policy change, and who can be contacted?

This policy may be updated periodically to reflect changes in practices or legal requirements, with the "Last Updated" date revised accordingly. Questions about this policy can be directed to Hesana Fegoto at [email protected] or by mail at 35 E 7th St #610, Cincinnati, OH.